Arriving in a totally new place, there are a number of instructions for guests they should know if you are not there to greet and show them around.
A short, neatly presented folder, containing the essential instructions for guests and left in a prominent position is often the best solution.
It needs to be welcoming, so keep your house rules as a separate document. It should also be easy to use. Listing topics in a logical, alphabetical way will help. Depending on the scale and type of your property, instructions for guests should include instructions for operating any electrical appliances and electronic equipment; for using the air conditioning and heating system; for sorting and disposing of trash; where to find extra bed linen and towels; and more. You could include the equipment instruction manuals in a separate folder, stored in a drawer.
Include a prominent page of emergency contact numbers. Besides your own, there should also be numbers for a doctor, hospital, dentist, property maintenance service and local breakdown garage. List and locate the local food stores, delis, food outlets and any restaurants that deliver. You could personalize these with your own recommendations.
Keep instructions for guests short and to the point as they will not wish to plough through pages of instructions when they’ve just arrived. And don’t forget to remind them of the house rules which should be made available for guests to consult.
Any information about the locality, local events and attractions should ideally be kept in a separate folder.
Highlight any risks
Every rental property is unique and there may be particular instructions for guests you will want to emphasize as soon as guests arrive. For instance, your home may have a deep swimming pool and your guests may have small children. This is where you should gently remind them to keep an eye on their children when they go outdoors.